Services

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Our Respite services provide relief to primary Caregivers (e.g., a spouse, son, daughter, friend or relative) a break from providing supportive and supervisory care to someone who is dependent on their presence or assistance. Respite can be for a few hours or a few days depending on the individual situation. It can be provided occasionally, or periodically on a regular basis.

Respite will enable Caregivers to:

deal with a crisis:
take a planned, brief absence, such as a vacation;
deal with their own medical issues (e.g., appointments, procedures);
have an opportunity to rest, relax and catch up on sleep;
spend quality time with friends and family; and,
take time for themselves to exercise, shop, do personal care, and run errands.

Respite services, which we can provide to when Caregivers are absent include:

assistance with personal care activities (e.g., oral care, bathing, dressing,
mobility, and grooming);
medication assistance (e.g., reminders, removing medications from Blistopax);
homemaking (e.g., cleaning, laundry);
meal preparation and clean-up;
help with exercises (e.g., range-of-motions exercises); and,
promote well-being (take out for walks, conversation)

Transportation services are offered to eligible clients using Agency, private and client owned vehicles, providing the transportation services are specified in the Care Plan and other specific criteria are met.

Before any transportation services are approved, you are required to read, accept and sign the Agency’s Transportation Liability Waiver form, which absolves our PSW – Homecare Aide or any Agency Representative from all claims, which may arise from operating a Motor Vehicle, in which you are riding.

Live-In Care and 24-Hour Care are provided to individuals who cannot be left alone at any time. Often, these people are housebound. Support is provided 24-hours a day, 7-days a week, 365 days per year. Live-In support offers an alternative to Assisted Living Care where services are provided in a facility setting. Generally, people who require Live-In Care, have:

temporary health conditions, which will improve in time (e.g., Traumatic Brain Injury);
chronic conditions, which require increasing support with age and deterioration of condition (e.g., Multiple Sclerosis);
terminal conditions, which result from injury or illnesses and will not improve (e.g. Cancer).

The PSW – Homecare Aide assigned provide personal, social and domestic care and supervision at a level, which is appropriate to the individual client.

Friendly Reassurance provides regular contact with homebound people via telephone, digital means or in-home visits to assure their well-being and safety. Generally, contact is made by telephone and/or home visit based on the individual client’s Service Plan. The goals of friendly reassurance are to:

assure a client’s safety, well-being, comfort;
provide social interactions; and,
provide companionship.

Friendly reassurance promotes peace-of-mind for clients and their families. In the event of an emergency, “9-1-1” is called and relatives are notified.

Our Companionship services provide non-medical, basic supervision to ensure a client’s safety and well-being. Personal or hands-on care is not provided in this category. Some activities Companions perform include:

providing friendship and emotional support
talking listening, sharing experiences;
playing games/cards, reading to clients;
helping to keep clients in contact with family, friends and the outside world;
providing transportation and escort assistant to medical appointments, grocery
store and errands;
accompanying clients to recreational and/or social events;
teaching/performing meal planning, preparation and serving;
reminding client to take their medication; and,
reminding client to start or finish their meals.

We help clients with certain key life tasks they need to manage in order to live independently at home including:

light housekeeping;
laundry;
linen changes;
meal preparation;
transportation for appointments, errands & shopping;
medication reminders;
transportation;
shopping, appointments;
recreational activities & outings;

We provide assistance to clients to perform their self-care activities, which they normally do on a daily basis including:

Bathing and washing hair;
Basic skin care;
Oral hygiene;
Grooming and dressing;
toileting and incontinence care;
mobility assistance;
transferring and positioning;
feeding and special diets; and,
medication reminding.

Our Care Services

Personal Care:

Homemaking:

Companionship:

Caregiver Respite:

Friendly Reassurance:

Transportation:

Live-In Care & 24-Hour Care: